Privacy Policy

Last updated: June 2025

1. Who We Are

KatVerra is a virtual business support service providing virtual assistance, administrative support, marketing, web design, graphics, data analysis, automation, AI business support, and local SEO services. This privacy policy applies to all visitors to the KatVerra website and to clients who engage KatVerra for services.

2. Information We Collect

KatVerra collects information in the following ways:

Information you provide directly: When you submit a contact form, send an inquiry email, or engage KatVerra for a service, you may share your name, email address, business name, website URL, and details about your project or requirements. This information is provided voluntarily and is used solely to respond to your inquiry and deliver the services you have requested.

Automatically collected information: Like most websites, this site may collect basic technical data through server logs or analytics tools. This may include your IP address, browser type, pages visited, time and date of your visit, and referring URL. This data is used to monitor site performance, improve security, and understand how visitors use the site. It is not used to identify you personally.

Cookies: This website may use basic cookies to support standard website functionality. No tracking cookies, advertising cookies, or third-party behavioural tracking cookies are used.

3. How We Use Your Information

Information collected through this website and service engagements is used to:

• Respond to your inquiries and service requests
• Deliver the services you have contracted KatVerra to provide
• Communicate about your project, including updates, questions, and deliverables
• Send invoices and manage billing related to your project
• Improve the performance, security, and content of this website

KatVerra does not use your information for unsolicited marketing, does not add you to mailing lists without your consent, and does not share your information with third parties for advertising purposes.

4. How We Share Your Information

KatVerra does not sell, rent, or trade your personal information to any third party. Your information will not be shared with outside parties except in the following limited circumstances:

Service delivery: Where delivering your project requires working with a specific tool or platform (such as a project management tool, communication platform, or file sharing service), your relevant information may be used within those platforms. KatVerra only uses reputable, widely-used tools with their own privacy and security standards.

Legal requirements: KatVerra may disclose information if required to do so by law, court order, or to protect the rights and safety of KatVerra, its clients, or others.

5. Data Retention

KatVerra retains client information for as long as is necessary to deliver the agreed services and to meet reasonable business record-keeping obligations. Inquiry information from non-clients is not retained beyond the period needed to respond to the inquiry. You may request deletion of your information at any time by contacting KatVerra directly.

6. Data Security

KatVerra takes reasonable precautions to protect the information shared during inquiries and service engagements. This includes using secure communication tools, access-controlled file storage, and standard best practices for handling client data. No method of data transmission over the internet is completely secure, and KatVerra cannot guarantee absolute security, but every reasonable effort is made to protect your information.

7. Third-Party Links

This website may contain links to external websites for reference or convenience. KatVerra is not responsible for the privacy practices or content of those external sites and encourages you to review their privacy policies independently.

8. Your Rights

You have the right to request access to the personal information KatVerra holds about you, to request corrections if any information is inaccurate, and to request deletion of your information where it is no longer needed. To make any such request, please contact KatVerra through the contact page on this website.

9. Children's Privacy

This website and KatVerra's services are intended for business owners and professionals. KatVerra does not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through this website, please contact KatVerra so it can be removed promptly.

10. Changes to This Policy

KatVerra may update this privacy policy from time to time to reflect changes in practice or legal obligations. The most current version will always be available on this page with an updated date at the top. Continued use of this website after any changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this privacy policy or how your information is handled, please reach out through the contact page. KatVerra will respond promptly to any privacy-related questions or requests.